For all returns and exchanges, please fill out our contact form here.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Merchandise may only be returned:
- Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you.
- Unclaimed – Shipments that go unclaimed are returned to us and you will be liable for the cost of a reshipment to yourself.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your return does not meet those requirements, it will be denied.
N.B: We do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion. A new order, at your expense, would need to be placed for an updated size.
